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Frequently Asked Questions?

IF YOU HAVE ADDITIONAL QUESTIONS, THEN PLEASE CONTACT US!
 

Question: Do you travel out of state?

Answer: Yes! We are located in Delaware and service the entire state. We will travel out of state to select areas of New Jersey, Pennsylvania, and Maryland to accommodate your event. A travel charge will apply depending on the exact location.

 

Question: What happens if my event needs to be rescheduled or canceled?

Answer: We can reschedule your event up to 1 year from the original event date. Cancellations are honored, but deposits are non-refundable.

 

Question: What is the average cost to schedule Savor The Moment for an event?

Answer: Every event is unique to your specific vision. Pricing is based on attendance and customization. We can accommodate all sizes and types of events. We will be able to provide a proposal after speaking and gathering all pertinent information.

 

Question: When and how do you accept payments?

Answer:  Our services can be reserved by returning the signed contract and deposit.  The deposit is 50% of the total proposal.  The final payment is due 2 weeks prior to the event date. All payments that are owed will be sent an invoice electronically (Visa, MC, Amex, Discover, Apple Pay or ACH are all accepted)

 

Question: Can I special order items (treats, hot food, or beverages) for my event?

Answer: Yes! Savor the Moment’s truck is fully customizable and we will do our very best to accommodate all your food and beverage requests. 

Question: When do you purchase hot food for events?

Answer:  All hot food is purchased directly from the selected restaurants up to 1 hour prior to the arrival time of your event and kept warm in our temperature-controlled ovens in the back of our truck.  This ensures freshness and quality control of items regulated by the department of health.

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