
Frequently Asked Questions?
IF YOU HAVE ADDITIONAL QUESTIONS, THEN PLEASE CONTACT US!
Question: Do you travel out of state?
Answer: Yes! We are located in Delaware and service the entire state. We will travel out of state to select areas of New Jersey, and Pennsylvania to accommodate your event. A travel charge will apply depending on the exact location.
Question: What happens if my event needs to be rescheduled or canceled?
Answer: We can reschedule your event up to 1 year from the original event date. Cancellations are honored, but deposits are non-refundable.
Question: What is the average cost to schedule Savor The Moment for an event?
Answer: Every event is unique to your specific vision. Pricing is based on attendance and customization. We can accommodate all sizes and types of events. We will be able to provide a proposal after speaking and gathering all pertinent information.
Question: When and how do you accept payments?
Answer: Our services can be reserved by returning the signed contract and deposit. The deposit is 50% of the total proposal. The final payment is due 1 week prior to the event date. All payments that are owed will be sent an invoice electronically (Visa, MC, Amex, Discover, Apple Pay or ACH are all accepted payment methods)
Question: Can I special order items (treats, hot food, or beverages) for my event?
Answer: Yes! Our truck is fully customizable and we will do our very best to accommodate all your food and beverage requests.
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Question: When do you purchase hot food for events?
Answer: All hot food is purchased directly from the selected restaurants up to 1 hour prior to the arrival time of your event and kept warm in our temperature-controlled ovens in the back of our truck. This ensures freshness and quality control of items regulated by the department of health.