Frequently Asked Questions?
IF YOU HAVE ADDITIONAL QUESTIONS, THEN PLEASE CONTACT US!
Question: Do you travel out of state?
Answer: Yes! We are located in Delaware and service the entire state. We will travel out of state to select areas of New Jersey, and Pennsylvania to accommodate your event. A travel charge will apply depending on the exact location.
Question: What happens if my event needs to be rescheduled or canceled?
Answer: We can reschedule your event up to 1 year from the original event date. Cancellations are honored, but deposits are non-refundable.
Question: What is the average cost to schedule Savor The Moment for an event?
Answer: Every event is unique to your specific vision. Pricing is based on attendance and customization. We can accommodate all sizes and types of events. We will be able to provide a proposal after speaking and gathering all pertinent information.
Question: When and how do you accept payments?
Answer: Our services can be reserved by returning the signed contract and deposit. The deposit is 50% of the total proposal. The final payment is due 2 weeks prior to the event date. All payments that are owed will be sent an invoice electronically (Visa, MC, Amex, Discover, Apple Pay or ACH are all accepted)
Question: Can I special order items (treats, hot food, or beverages) for my event?
Answer: Yes! Savor the Moment’s truck is fully customizable and we will do our very best to accommodate all your food and beverage requests.
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Question: When do you purchase hot food for events?
Answer: All hot food is purchased directly from the selected restaurants up to 1 hour prior to the arrival time of your event and kept warm in our temperature-controlled ovens in the back of our truck. This ensures freshness and quality control of items regulated by the department of health.